Certificate Program
Start the Certificate in Healthcare Leadership and Innovation
The Graduate Certificate in Health Care Leadership and Innovation prepares physicians, clinicians, and healthcare administrators to lead complex, integrated healthcare delivery systems. The certificate equips students with quantitative and evidence-based management and leadership skills. Courses carry graduate degree credit that may be applied toward a master’s degree in the area.
Certificate Program Competencies
- Apply the guiding principles of positive human centered leadership
- Identify innovative human centered leadership and operational design practices.
- List key components of relational high performing teams and positive organizational learning cultures.
- Explain human centered organizational transformation and deployment of design strategies.
- Interpret current business models, and contemporary financial and economic trends in the healthcare ecosystem.
- Practice personal mastery skills and relational capacities for effective communication, shared decision- making, and organizational development.
Certificate Program Courses
Now, more than ever, healthcare needs leaders who can build a positive culture that delivers compassionate care. What we’ve always done is no longer working. Innovation is essential.
In this course, you will:
- Identify the system problems and design opportunities associated with reaching the Quadruple Aim.
- Explore human centered deployment strategies in a consumer driven market.
- Contemplate the cognitive, reflective, and behavioral aspects of a personal leadership development plan.
With the changing constellation of competitors, regulations, financial risk, and scientific advances, health care is changing quickly. Future leaders must refine old business models to meet these challenges.
In this course, you will:
- Identify business trends driving change in healthcare. Examine current and anticipated payment models.
- Evaluate customer/organization relationships.
- Contemplate the changes in relationships between physicians, healthcare organizations, and patients.
Redesign of healthcare delivery must begin with human connection. And that connection thrives in moments of mutual respect, collaboration, trust, and patient-centric interactions.
In this course, you will:
- Apply high impact skills to enhance empathy and human connection in your communication.
- Use storytelling to build empathy, team trust, psychological safety, and deep interpersonal connection. Prototype and test a human centered meeting.
- Define “new professionalism” in the context of positive emotional experience at work.
Our industry is laser focused on the Quadruple Aim, and this environment of measurement requires the use and evaluation of myriad data sets. Leaders need skills in business analytics, quantitative tools, pay-for- performance, and quality improvement to thrive in this constantly changing environment.
In this course, you will:
- Define indicators from which to develop metrics.
- Measure positive change metrics.
- Analyze metrics to evaluate performance using the Quadruple Aim.
For many, the underlying business models, organizational culture, value network, and patient and workforce relationships have not fundamentally changed, and few have successfully reached their performance goals in a significant and sustainable way. But this must change.
In this course, you will:
- Define a human centered assessment and cultural evaluation.
- Identify the needs and challenges associated with reaching the Quadruple Aim.
- Develop a deployment plan for human centered strategies in a consumer driven market.
- Identify the fiscal and budgeting implications of an intrapreneurial design innovation.